Your personal information deserves protection.
At Jewel House, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you when using our website.
Depending on how you use our website, we may collect the following information:
Name and contact details, including your telephone number, email address, and delivery address.
Order details, including purchased products, selected ring sizes, payment status, and delivery information.
Information you provide when contacting us through email, telephone, or WhatsApp.
Technical information such as your browser type, device information, IP address, and website usage data.
Cookie and preference information used to support website functionality.
Please avoid sending unnecessary sensitive personal information through our website or customer support channels.
We may use your information to:
Process, confirm, and deliver orders.
Contact you regarding your order, delivery, or customer support request.
Respond to questions, complaints, and exchange requests.
Maintain website security and improve our services.
Prevent fraud and investigate suspicious transactions.
Comply with applicable legal and regulatory obligations.
Send promotional communications where permitted and, when required, with your consent.
Our team may contact customers by telephone, email, or WhatsApp to confirm order details, verify delivery information, or provide updates.
Payments may be processed through the payment methods made available to you. Where third-party payment providers are used, their systems and privacy policies may govern the processing of payment information.
We do not intend to collect or store full payment card security details unnecessarily. Please consult the relevant payment provider for information about its data-handling practices.
Our website may use cookies and similar technologies to remember preferences, maintain shopping cart functionality, understand website traffic, and improve the shopping experience.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features. For further details, please review our Cookie Policy.
We may share relevant information with service providers when necessary to operate our business, including:
Delivery companies and couriers.
Payment service providers.
Website hosting, security, and technical service providers.
Customer communication and support providers.
Government authorities where disclosure is required by law.
We do not intend to sell customers’ personal information to third parties for their independent marketing purposes.
We take reasonable steps to protect personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for order management, customer service, business records, dispute resolution, and applicable legal requirements.
Subject to applicable law, you may request access to, correction of, or deletion of certain personal information. You may also request to stop receiving promotional communications.
Some information may need to be retained where required for legal, accounting, security, or legitimate business purposes.
Our website may link to external services. We are not responsible for the privacy practices of websites that we do not operate. Please review their privacy policies before sharing information.
Our website is not specifically directed at children. Anyone placing an order must have the legal capacity to enter into the relevant transaction or appropriate authorization from a parent or legal guardian.
We may update this Privacy Policy from time to time. Changes will be published on this page.
For privacy-related questions or requests, contact:
Email: admin@jewelhouse925.com
Contact no: +92 321 5115515
